For a modern person, such components as electricity, water supply, gasification are ordinary things. Probably, now no one can feel comfortable without these utilities. But, of course, they do not appear by themselves. Their delivery to the apartments of citizens is provided by special housing and communal services.

But like any other service, such benefits are not without payment. The calculation of their value is carried out in accordance with the established regulatory enactments. And the accrual procedure itself is the responsibility of management companies. After making calculations, it is sent to the address of the apartment. According to the amount indicated in it, and should be produced.

Dear readers! The article talks about typical ways to solve legal issues, but each case is individual. If you want to know how solve exactly your problem- contact a consultant:

APPLICATIONS AND CALLS ARE ACCEPTED 24/7 and 7 days a week.

It's fast and FOR FREE!

But sometimes, for one reason or another, it turns out that the owners do not have payments for rent. However, this is not a problem. There are several ways to recover a receipt.

Why does this happen

Sometimes it turns out that the receipt for payment of the rent does not reach the owner of the premises. In such situations, you should contact the management company and request the required information.

If, due to the untimely delivery of a payment to the addressee, a payment was formed, the owner of the premises must independently take care of proving what happened due to the fault of the public utilities.

If the owner of the apartment does not have a payment for the rent due to its loss, then you can easily and quickly restore the document by contacting your management company. In addition, information on the amount of rent arrears can be found in some large banks. But still, it is better not to lose the payment, because in some situations it is unlikely to be restored.

What to do if there are no rent payments

No need to be upset if the receipt for payment of utility bills was lost/stolen/not delivered. After all, in most cases, this problem can be solved quite quickly.

Where to look

If such a situation arises when the payer, for some reason, does not have a payment for the rent on hand, you should follow these instructions:

• You can find out the amount of charges for utilities by contacting the Housing Office. It is enough to come to their office, to name the address of the location of the apartment. After that, an employee of the company will find the information of interest to the applicant in the database and bring him all the displayed data.
• Everyone's favorite Internet will also allow you to get information about accruals on rent. Entering, for example, one of the official websites of large financial companies (for example, ""), you can find the tab "payment for services" - "rent". By entering your number in the personal account field in the page that opens, you can see the amount of the debt on the screen.
• But information on the amount of debt in the world can be easily found in Energosbyt itself. To do this, you just need to make a call to the technical support of the company and request the information of interest. Other ways to obtain information from them are as follows: a personal visit to the branch or sending a corresponding request via SMS.
• Information about debts for telephony services can be obtained directly from the websites of the telephone companies themselves. But for this you will need to register and log in to the portal first.

If there is a debt for a particular service, you should try to cover it as soon as possible, especially since now this can be done in many ways: through terminals, and online, and the old fashioned way at the post office / bank, etc., but in the future you can be calm that the service will not be turned off any day or penalties will not be charged

print

If you want to have the payment order itself, which lists the entire list of services rendered, tariffs and charges for them, you can print it by entering the city services page. To do this, on the home page you need to find the tab "Apartment, housing and communal services", click on it. In the window that opens, click on "Receive and pay for a single payment document (EPD)".

To receive a receipt with your data, you must first enter in a new page:

• payer code (its value can be found in the old payment order);
• type of document: debt or ordinary;
• due date.

As a result, an exact copy of the previously sent payment will appear, which you can view online, send to yourself by e-mail. It is also one of the places where you can print the payment.

Check account

Recently, the state information system of housing and communal services began to exist. Thanks to it, users can obtain information about the correctness of the accruals made.

In addition, it is available here to pay the rent without leaving home, directly on the site; adjust payments and even leave a complaint about the work of the management company.

Despite the wide range of services provided on the site, the possibility of checking the accruals made by the management company is still very popular here. To do this, it is enough to enter your data in certain fields, including the area of ​​\u200b\u200bthe apartment, the number of residents, the name of the service provider. Then, after going through a few simple steps, as a result, you can get the final cost of the rent.

When using this system, you do not need to enter the tariffs established in the region, they are already included in the system. Having received the final value of the communal apartment, it can be quickly compared with the amount in the receipt sent. If the results in the payment are much larger, you should make your own check on the legitimacy of certain charges.

However, due to the changes made to the receipts for payment in 2012, the need for a thorough study of accruals has disappeared. Now the bills contain full information about the services rendered, their cost separately and the total amount of the rent. Such innovations make it possible to reduce the facts of fraud on the part of management companies and their employees individually.

If earlier non-existing figures could be entered into the receipt, then in 2019 the payer clearly sees what he pays for and how much he pays. However, even in such “modern” payments, inaccuracies may occur, for example, due to the fault of technology or as a result of errors in calculations by employees of the Criminal Code.

Therefore, before making payment for utility services, you need to go through the information indicated in the payment. In some column, the values ​​\u200b\u200bare too high - a reason to seek clarification from the public utilities.

If the mistake is recognized, the management company will recalculate and as a result, you will have to pay less next month

Other errors with papers

Sometimes there are some confusions with rent payments. One example is the indication on the receipt of a different management company, and not the one that was chosen at the meeting of residents. Then the residents of the house begin to worry whether such a payment is valid, why the payment from the chosen organization did not come, perhaps it was slipped by attackers. But, on the other hand, if you do not pay the bill, as a result, a delay may occur, a penalty will begin to accrue, they will disconnect from services, etc.

To resolve the situation, you should write a letter to the previously selected management company with approximately the following content: “I, (full name of the owner), live at (indicate the location of the apartment). According to the information I received, your organization (company name) is the manager of our apartment building.” The following is a reference from Part 7 of Article 155 of the Housing Code of the Russian Federation.

Continuation of the appeal: “In connection with the above, I ask: to document the existence of relations for the management of our house and to take measures for the timely delivery of utility bills.” A reference to Part 2 of Article 155 of the LC RF will also not hurt here. According to this legislative act, the payment must be delivered to the payer no later than the first day of the month following the month of accrual.

However, these dates are not always valid. So, if an agreement was drawn up between the owner of the premises and the management company, then it may indicate other delivery periods. If there is no agreement, then the terms will be regulated in accordance with the above legislative act.

The next similar problem: receipts for utility bills from another organization began to arrive. Although the management company was not changed. Not everyone knows what to do in such a situation. However, legal advice will quickly put everything in its place.

To begin with, it should be noted that the change of the management company can be made in only two ways: by a common decision of all apartment owners or by the results of a competition held by local governments.

In the first choice option, the minutes of the meeting must be drawn up. If desired, the owner of the premises may request this document for review. Most often, a copy is kept by the elder in the house.